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A Simple Guide to Calling a Plumber for the First Time

Posted on February 22, 2021 by oozle

Your home’s plumbing system is one of the most important parts of your home. It allows you to have clean water, get rid of any waste, and even helps your HVAC system run. Plumbing systems are complex, so it can be hard to understand what is going on when there are problems. This is where calling a plumber comes in handy. After all, it is a plumber’s job to make sure that your plumbing system is working properly.

When Should I Call a Plumber?

Plumbing systems are so complex, and so it can be difficult to know when to call a plumber and when not to call a plumber. While not all repairs require a plumber, you should call one if your home is experiencing:

  • Low water pressure or no water at all
  • Drain or toilet clogs
  • No hot water
  • Your toilets are overflowing
  • Your faucets won’t stop dripping
  • Your house smells like sewage

These are just some of the common repairs that we see, but if you are experiencing general water problems, you’ll want to call a licensed plumber to repair any plumbing issues you may have.

pipe leak

What You Can Do

If you’re calling a plumber, then the odds are that you aren’t exactly sure what the problem is. But one thing you can do is write down as much information about the plumbing issue you’re experiencing. This will be extremely helpful for both you and the plumber. You won’t forget any important details about the problem and the plumber should have a better idea of what’s going on and how they’re going to repair it.

In more non-emergency situations such as installations, upgrades, or routine maintenance it can be beneficial to do some research beforehand. By researching costs, brands, and maintenance you’ll have a better understanding of what you want and know what questions to ask the plumber. Here at ProServ, our team of plumbers are very knowledgeable and can help you answer any questions you may have. Give us a call today and we’d be happy to answer any of those questions.

What to Expect From a Good Plumber

For some, calling a plumber for the first time can be stressful. It does help to know what you can expect from a good plumber. Some of the things you can expect are:

A List of Options

A good plumber should always walk you through your options and give you a detailed explanation of what each service entails. Sometimes, a plumber may recommend an installation over a repair. It is their job to make sure that you understand their recommendation and the process involved for both options.

Friendliness and Courtesy

A good plumber should always explain their services in a friendly and approachable manner. They should always be happy to answer any questions that you may have, so always feel free to ask about anything you aren’t sure of.


A good plumber should always be transparent about both their services and the price. Your plumber should understand that you won’t understand a lot of the plumbing jargon and should be able to explain their services easily. While plumbers can’t always give you an exact price right off the bat, they should be able to tell you their hourly rate, and the number of hours it should take to complete the service.

Understanding of Situations

Most importantly your plumber should understand the situation you are in. Hiring a plumber can be costly and your plumber should understand that you may need to think about it before hiring them. plumber fixing sink

ProServ Las Vegas Can Help!

Here at Proserv Las Vegas, we value our customers and strive to provide the best quality work possible. For 20 years we have offered expert plumbing repair, maintenance, and installation services. Our plumbers explain everything upfront and make sure they have your approval before taking any action. Contact us and we’ll give you a free quote and get the problem solved.

Categories: Plumbing RepairProServ

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