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Frequently Asked Questions

Frequently Asked Questions

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We’ve put together a list of some of our top questions we hear. If there are any questions that you have that aren’t on this list or if you are in need of an urgent repair, please call us at 702-656-4500.

Air Quality

What Does an Air Filter Do?

An air filter protects your HVAC system and keeps your ducts from accumulating dust. Certain types of air filters may even help protect your home against viruses and allergens.

How Often Should I Change Out My Air Filter?

Changing out your air filter can help save energy and money. It should be changed out every 90 days. Not doing so can decrease the efficiency of your HVAC system.

What are UV Air Cleaners?

A UV air cleaner or purifier uses short-wave ultraviolet light (UV-C light) to reduce air pollutants. It does this by using the UV-C light to detect pathogens and microorganisms such as mold, bacteria, and viruses that are airborne.

What Do Electronic Air Cleaners Do?

An electronic air cleaner traps large particles like dust. Electronically charged air filters are then used to trap smaller particles like bacteria and mold.

What Does a Humidifier Do?

Humidifiers increase the moisture levels in the air by emitting vapor and steam. Although there are many different types of portable humidifiers, central humidifiers can be built into your HVAC system as well.

Learn More About Air Quality

Heating

When Should I Get a Heating Tuneup?

This should be done at least once a year. It would be best to have it done in the fall before winter hits which is when you’ll probably be using it the most.

How Do I Know If My Heater Needs to Be Replaced?

One clear sign is that your heater may have trouble starting or staying on. Other indications may include high energy bills, having to constantly adjust the thermostat, your pilot light is yellow, or you have a recurring need for repairs.

What Should I Do to Keep My Heater Properly Maintained?

Make sure to regularly clean or replace your filter. Put it on your Google calendar to help you remember! You should also keep your vents clear, so nothing blocks your airways.

What Does a Broken Heater Sound Like?

You may hear banging, wining, or hissing. These sounds usually indicate that a part needs to be replaced or it’s about to break. It can also be a sign of a faulty ignition.

What is the Average Lifespan of a Furnace?

Most furnaces last between 12 and 20 years. After 15 years, you’ll definitely want to start planning when you will be having it replaced.

Learn More About Heating Repair

Plumbing

What is a Water Softener?

A water softener helps filter out hard water, allowing you to use water free of hard minerals in your home—which is beneficial for drinking, bathing, laundry, dishwashing, and many other purposes.

How Can I Keep My Drains Clear?

We highly recommend using drain strainers in your kitchen sink and showers. These will help keep excess food and hair from going down your drains.

How Do I Prevent Kitchen Sink Clogs?

Don’t let grease, vegetable peels, or starchy foods go down your garbage disposal. To be safe, make sure to throw food away in the trash.

What I Should Not Flush Down the Toilet?

If it’s not toilet paper, don’t flush it! Feminine products, flushable wipes (which aren’t really flushable despite the label), paper towels, tissue, and food should never be flushed. Toilet paper is designed to disintegrate and won’t clog your drains unless too much is flushed at once.

How Often Should I Replace My Water Heater?

Water heaters are typically replaced every ten years. This may depend on how well your water heater has been maintained or the brand, so make sure to talk to a plumber about your specific model.

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Drains & Sewers

What is Hydro-Jetting?

This is a technique that uses high-powered water jets to clear pipes. This will remove clogs, buildup, and anything else keeping your water from flowing properly.

What is a Rooter?

This plumbing repair method uses water and snaking tools to unclog pipes. Often, a part of the pipe system is taken out during this process to remove serious clogs.

Why Do I Need a Rooter?

You may need a rooter if your pipes are experiencing cracks, corrosion, breakage, breaks, misalignment, tree root invasion, or sewage backups.

What is a Trenchless Sewer Repair?

This is a method of replacing your sewer pipe without creating a trench. This is typically done by digging two holes—one at the front of the pipe that is being replaced and another at the end of it. Then, the new pipe is set in place behind it while the new one is pulled out by a machine.

What is a Water Main Line?

This is the underground pipe that brings water to a home or business’s service pipe. This typically runs underneath the street.

Learn More About Your Drains

Have More Questions? Call ProServ Las Vegas

We are here to help you with your HVAC system, plumbing, drains, sewer, and even your appliances. Contact us, and we’ll be happy to answer any question you may have.

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